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Frequently Asked Questions
Pre-Sales Advisor is an online enablement tool designed to help configure IBM System x Servers, Storage Chassis, BladeCenter S,H and E Chassis, Rack, Tape and UPS.
Pre-Sales Advisor is browser based, this means all the product information and prices are updated daily; it saves you from downloading sizeable pieces of software. Finally and most importantly it is very easy to use; any user with any knowledge of the IBM range is able to easily identify the correct model for their requirements.
All IBM System x, DS and EXP Storage Products, BladeCenter S,H and E. As well as these dedicated configurators, we also offer bundles for Rack, Tape and UPS.
Yes. If you click Extended Specification next to any model, you are presented with the Literature Centre. Here you have access to Technical Specifications as well as selling points and IBM Redbooks. This should help you learn about each system while offering some useful sales tips.
Pre-Sales Advisor shows you all current promotions available and shows you which products are applicable. This allows you to make informed decisions based on what promotions you may qualify for.
All registered IBM business partners can register to use the advanced version of this tool. Here you will have access to distributor’s stock level’s, special pricing, ability to message configurations to other users. You have the ability to save systems and storage builds; this enables you to add them all into one solution. This feature is especially useful when placing orders as you can export a quote sheet with all servers and component parts into one Excel sheet.
Pre-Sales Advisor identifies your IP address and offers you the region and language which we think is best suited to you. However this may not always be the case; a US user may currently be based in Canada or in Europe, this means that this individual user is classed as a multi region user. In an instance like this you can use the User Settings page to change your language and product set.
There is a feedback feature available on the Pre-Sales Advisor homepage. Here you can offer suggestions of additional products, new features and changes to current functionality to improve your experience using the tool.
There is an extensive user guide available through the help section. Alternatively please visit our promotional and education site at http://training.presalesadvisor.com/
New prices are displayed live on Pre-Sales Advisor on the day of announcement.
We process feeds from the main distributors in each region as well as information from IBM regarding which products are openly available on a daily basis. This means where Pre-Sales Advisor indicates stock in the channel, you will find it. For further stock information, sign up to the Business Partner version of the tool at http://www.presalesadvisor.com/
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